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Client Feedback

Best Neurodiversity-Affirming Mental Healthcare Service - London, 2025 & 2026

What Our Clients Say About Us

We asked people who have worked with our clinicians, whether for therapy, Post-Diagnostic Support, or an assessment, to share what the experience was like for them. Their words are shared below exactly as they were given to us.

These comments are shared anonymously and with informed consent from clients who wanted to reflect on their experience. No identifying details are included unless a client specifically asked us to.

Therapy & Post-Diagnostic Support

Feedback from clients working with our clinicians on an ongoing therapeutic basis

I feel so thankful to Dr Tookey for all that she has taught me. She is an incredibly warm and caring person and it is so obvious that she is an expert in her field. She is so knowledgeable, patient and wise. With her help I was able to overcome my anxiety and face my fears. I now feel more able to manage the scary parts of life.​

Individual Therapy Client

Therapy with [my psychologist] has changed my life for the better. She helped me to identify what was holding me back and how to do something about it. I now have a better understanding of myself and my relationships and I feel more confident and able to care for myself. I feel better able to manage uncertainties and the challenges in life that I know will come in the future.​

Individual Therapy Client

I've been able to get to a level of depth of understanding of myself that I've not been able to with any of my previous therapy, and that's all due to the skilled and compassionate approach, patience and dedication of my psychologist. She's helped me to understand my difficulties and explore my strengths and on many occasions has helped me to turn my difficulties into strengths. I'm forever grateful.

Individual Therapy Client

Therapy was beyond helpful. It has transformed my relationships with my partners and with myself, and has deepened our connections. As a polyamorous person, it can be very challenging to find a therapist knowledgeable and accepting enough to explore the complexities, desires and needs of living in this way. [my psychologist's] approach was informative, yet open and non-judgemental, and she was not afraid to bring to light the things going unsaid and help us to confront them. We thank her for helping us through this journey and recommend highly.

Relationships Therapy

[My psychologist] is incredibly easy to talk to. I reached a point where I knew I needed to find better coping strategies. I'm from a family that's really against labels, so I thought I'd struggle to discuss, but it was actually easy to open up. I'd highly recommend. I feel already I'm making positive changes and understanding myself better and where my challenges come from.

ADHD Assessment & Post-Diagnostic Therapy Client

[My psychologist] helped me recognise my strengths and unique ways of thinking. For the first time, I felt understood rather than lazy and broken.

ADHD-Informed Therapy Client

Assessments

Feedback from clients who completed an ADHD, Autism, or combined AuDHD assessment.

Dr. Sara took time to understand my whole experience, not just checking boxes but really getting how ADHD impacts my daily life. I was put at ease from the start and really felt seen and heard.

ADHD Assessment Client

I can't thank [my psychologist] enough. She provided a professional, warm and non-judgmental space for me to feel understood and for me to understand myself, and the recommendations and guidance were so helpful.

ADHD Assessment Client

They really practice what they preach about being neurodiversity-affirming.

ADHD Assessment Client

The whole experience was excellent but a couple of things stand out: the neuro-affirming approach left me feeling empowered rather than defeated by the diagnosis. Secondly, the reports were wonderfully written and highly accessible.

Autism Assessment Client

The written report was the most validating document I have ever read. It captured my experiences with clarity and kindness. By the end of it, I felt a deep sense of self-acceptance, feeling genuinely at peace with who I am. What a gift! I would highly recommend True North Psychology and Dr Jo to anyone seeking a neurodiversity-affirming and trauma-informed assessment. The experience was transformative.

ADHD + Autism (Combined AuDHD) Assessment

As an older, high-masking woman with a trauma history, I was apprehensive about pursuing an AuDHD assessment. Working with [my assessing psychologist] was transformative. The assessment process was thorough, evidence-based, and deeply compassionate. I felt genuinely heard and understood, not merely clinically assessed. [My assessing psychologist] demonstrated a clear understanding of how autism and ADHD present in women who have learned to mask and adapt over time. I felt I needed someone who truly understood nuanced presentations, and that's exactly what I found.

ADHD + Autism (Combined AuDHD) Assessment

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